EQMS Software: Enquiry Management/Sales Lead Management Software. EQMS Professional edition helps you maintain all the important sales Details and also lets you send SMS & Email from the software, thus keeping your customer informed about the new offers, discounts and also send greeting and thank you messages.
Software Features
- Reminders for an important follow-up can be scheduled. Action to be taken during next follow-up can also be recorded.
- Unified view of data is available. Critical information about enquiry, follow-ups, quotation submitted, payments, customer details etc. can be retrieved in a click. Informed decisions can be taken by the respective department head.
- Excel upload of existing clients' data can save time of entering data in EQMS. A pre-defined format can be created and uploaded at one go. Thus, EQMS is ready to use from day one.
- Exporting tool empowers you to create customize reports to analyze business at micro level.
- Backup & Restoration utility helps you safeguard your data. This helps in maintaining data integrity in case of virus attacks or PC crashes.
- Network support(LAN) enables multiple users to work simultaneously on EQMS Professional
- Keep the customers informed by sending sms and email from EQMS Professional
Benefits
- EQMS gives you a transparency in your daily processes as it follows hierarchical workflow. Enquiry assigned to an executive is private to him/her and cannot be viewed or modified by another sales executive.
- Team creation gives the control to the team owner to monitor a team and this can help the team owner to guide/help team members to do a better Closure
- Reasons or strong selling points can be evaluated based on closure details. Loss of an enquiry can be traced. This helps you strategize your business for a selected region or for a selected product(s) or selected customer segment.
- Payment details can be captured at every closure
